Privacy policy

Duty to inform according to Art. 13 EU-GDPR

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the legal provisions (GDPR, Austrian Telecommunication Law 2003). In this Privacy Policy, we inform you about the most important aspects of data processing within the scope of our website.

Contact us

If you contact us by contact form on the website or by e-mail, the data you provide will be stored for the purpose of processing your inquiry and in case of follow-up questions for as long as bilateral communication and coordination between you and bit media requires – but for at least six months. We do not pass on this data without your consent.

The transmitted data will only be used for the purpose of contacting and pre-contractual negotiations. Any further use of the data is excluded.

If you expressly agree to be included in our newsletter distribution list in the context of contact forms, your contact data will continue to be stored for the purpose of sending newsletters until you revoke this consent.

Data from suppliers and customers

AFor reasons of contract fulfillment and/or legal requirements, we store data from customers and suppliers for 10 years in our administrative systems. Company data, contact persons as well as contact information of the contact persons are primarily processed. The data received is passed on to banks, tax offices, official inspection bodies and, in special cases, to collection agencies or courts, as required. The forwarding of data mainly concerns company data (legal entities), but in special cases also natural persons.

Data storage – bit media Shop

We would like to point out that for the purpose of simplifying the shopping process and for the subsequent processing of the contract, the IP data of the connection owner are stored by the webshop operator within the framework of cookies, as well as the name, address and contact data of the buyer.

The data provided by you are necessary for the fulfillment of the contract or for the implementation of pre-contractual measures. Without this data we can not conclude the contract with you. No data is transferred to third parties, with the exception of the transfer of sales information for payment processing purposes to banking institutions, credit card companies, PayPal (Europe) S.à r.l. et Cie, S.C.A., to transport companies / shipping companies for delivery of the goods, as well as to our tax advisor to fulfill our tax obligations.

After cancellation of the purchase process, the data stored by us will be kept for 6 months and then deleted (if no purchase takes place). In the event of a contract being concluded, all data from the contractual relationship will be stored until the expiry of the retention period under tax law (7 years).

The data name, address, purchased goods and date of purchase will also be stored until the expiry of product liability (10 years). The data processing is based on the legal provisions of § 96 para 3 TKG and Art 6 para 1 lit a (consent) and / or lit b (necessary for the performance of the contract) of the GDPR.


Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage.

We use cookies to make our website user-friendly. Some cookies remain stored on your terminal device until you delete them. They allow us to recognize your browser on your next visit.

If you do not wish this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.

When disabling cookies, the functionality of our website may be limited.

Change Cookie Preferences

Web analysis

When visiting our website, your surfing behavior can be statistically evaluated if you have activated this option on our cookie banner. This is done primarily with cookies and with so-called analysis programs. The analysis of your surfing behavior is anonymous; the surfing behavior cannot be traced back to you. You can object to this analysis, storage and use of your data at any time by deactivating the options in our cookie settings.

This website uses the open source web analytics service Matomo. Matomo uses cookies,which are text files that are stored on your computer and enable an analysis of your use of the website. For this purpose, the information generated by the cookie about the use of this website is not stored on the server of a third-party provider, but on our own server.

The storage of Matomo cookies and the use of this analysis tool are based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the anonymized analysis of user behavior to optimize both its website and its advertising.

The information generated by cookies about the use of this website is not passed on to third parties. It is evaluated exclusively within the group of companies.
You can prevent the storage of cookies by selecting the appropriate settings on your browser software.

If you do not agree to the storage and use of your data, you can deactivate the storage and use in the cookie settings. In this case, an opt-out cookie is stored in your browser, which prevents Matomo from storing usage data. If you delete your cookies, this has the effect that the Matomo opt-out cookie is also deleted. The opt-out must be reactivated when you visit our site again. Matomo cookies remain on your terminal device until you delete them.

Matomo is set on the server side so that the “Do Not Track” settings of the browser are observed. In addition, the last 2 bytes of the IP address are deleted. The visitor logs are automatically deleted after 14 days, archived reportings are cleaned and deleted after 6 months.


You have the possibility to subscribe to our newsletter on our website. For this we need your name, and your e-mail address and your confirmation that you agree to receive the newsletter.

Once you have signed up for the newsletter, we will send you a confirmation email with a link to confirm your subscription.

You can cancel your subscription to the newsletter at any time. Please send your cancellation to the following e-mail address: We will then immediately delete your data in connection with the newsletter dispatch.

Your rights

You are generally entitled to the rights of information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in some way, you can complain to the supervisory authority. In Austria, this is the data protection authority.


You can reach us at the following contact details:

bit media education solutions GmbH
Kärntner Straße 337, 8054 Graz
Phone: +43 (0) 316 / 28 66 60
Fax: +43 (0) 316 / 28 66 60-50


You can reach our data protection officer at